8JL terms of service Philippines

These 8JL terms of service Philippines set out the legally binding rules that apply when you access or use our website, mobile experience, and related services as an online casino platform. By creating an account, depositing funds in PHP (₱), placing bets, or otherwise using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must stop using the platform immediately. For how we collect and use personal data, please review our Privacy Policy before you register or continue.

1. Acceptance of Terms

By accessing, browsing, registering, or using our services (including any mobile app, web app, or other software we make available), you enter into a legal agreement with us and accept these Terms in full. You understand that these Terms apply to all activities on the platform, including deposits, withdrawals, bonuses, and gameplay. We may amend, update, or replace these Terms at any time to reflect operational, security, legal, or compliance changes. Updated Terms take effect when posted on the site. Your continued use after changes are posted constitutes acceptance of the revised Terms.

2. Eligibility Requirements

You may use our services only if you meet all eligibility requirements described in this section. Age requirement: you must be 21+ at the time you create an account and at all times you use the platform. We apply a strict anti-underage policy and may request proof of age at any time, including PhilSys credentials or other valid government-issued ID. Residency requirement: our services are intended for users based in the Philippines, and you must ensure your participation complies with applicable local laws and regulations. Legal capacity: you confirm you have full legal capacity to enter into a binding contract with us. Self-exclusion: you must not create a new account or attempt to access services during an active self-exclusion period.

3. Account Registration and Security

To access real-money features, you must register and provide accurate, complete, and current information, including your real name, valid mobile number, and date of birth. We may verify details and request supporting documents at any time. One account per person is permitted: multi-accounting, account sharing, or using another person identity is prohibited and may result in closure and forfeiture of balances or bonus funds. You are solely responsible for keeping your username, password, and any one-time passcodes confidential, and you must not share login credentials. If you suspect unauthorized access, you must notify us promptly and take immediate steps to secure your account.

3.1 Identity Verification (KYC)

We apply KYC procedures to protect player safety, prevent fraud, and meet AML obligations. You agree to provide, upon request, a government-issued ID, proof of address, and proof of ownership of the payment method used (for example, an e-wallet account or bank account details). We may also request additional information where required for verification, risk assessment, or compliance checks. If you fail to provide requested documents within a reasonable timeframe, or if we cannot verify your identity or payment method, we may restrict account features, suspend deposits or withdrawals, and/or suspend or close your account until verification is completed.

4. Deposits and Withdrawals

Deposits and withdrawals are available only to registered users and are subject to verification, security checks, and applicable limits. You must use payment methods that you own and control, and you agree that we may conduct checks to confirm ownership. We may refuse, reverse, or hold transactions where we suspect fraud, chargeback risk, or AML concerns. Where possible, we aim to process transactions promptly, but processing times can be affected by verification requirements, payment provider controls, network conditions, and internal security reviews. For general account access and setup steps, you can start from Register and follow the on-screen instructions.

4.1 Supported Payment Methods

We support common payment channels used by players in the Philippines, subject to availability and verification. Supported methods may include GCash (often instant), Maya, GrabPay, bank transfer, and over-the-counter options offered through our payment partners. Availability can vary depending on your account status, verification level, and operational constraints. We may add, remove, or restrict payment methods at any time for security, compliance, or service reasons. You are responsible for ensuring that your chosen payment method is active, correctly registered in your name, and capable of sending or receiving funds in PHP (₱) as required.

4.2 Deposit Terms

Deposits must be made in PHP (₱) and are subject to a minimum deposit amount displayed in the cashier at the time of deposit. In most cases, deposits are credited instantly, but delays may occur due to payment provider processing, network issues, or additional security checks. We do not accept third-party deposits: the payment account must belong to you, and deposits made from accounts not in your name may be rejected, reversed, or held pending verification. We do not charge deposit fees, but your payment provider may apply fees or limits. You are responsible for confirming deposit details before submitting a transaction.

4.3 Withdrawal Terms

Withdrawals are processed only to verified accounts and may be subject to KYC, payment method verification, and security reviews. Where possible, we may require that withdrawals are returned to the same method used for deposit, or to a method that we can verify as belonging to you. Processing is typically completed within minutes to hours after approval, but may take longer where additional checks are required or where payment providers impose timing constraints. We reserve the right to delay, refuse, or cancel withdrawals that appear suspicious, connected to prohibited activity, or inconsistent with our AML and fraud-prevention controls.

5. Bonuses and Promotions Rules

All bonuses, free credits, and promotional offers are optional and subject to bonus terms, including wagering requirements that must be completed before any related bonus funds or winnings can be withdrawn. Bonus expiry periods apply and are shown in the promotion details or your account interface. Unless explicitly stated otherwise, promotions are limited to one per person, household, IP address, device, and payment method, and we may treat linked accounts as a single user for enforcement. Game contribution rates can vary by product, and maximum bet limits may apply while a bonus is active. We may void bonuses, winnings, or both where we detect abuse, irregular play, or breaches of these Terms, and we may modify or cancel promotions at any time.

6. Responsible Gambling Commitments

We support responsible gambling and expect you to treat gambling as entertainment, not as a source of income. You should only deposit and wager amounts you can afford to lose, and you should take breaks if play stops being enjoyable. We may provide tools such as deposit limits, session controls, and reality-check reminders, and you can request cool-off periods or self-exclusion through our support team. We also apply strict protections for minors and do not allow anyone under 21+ to use the services. For guidance and safer play options, please visit Responsible Gambling and use the available tools before you continue.

7. Prohibited Activities

You must not use the platform for any unlawful, abusive, or manipulative purpose. If we reasonably suspect that you engaged in prohibited activities, we may immediately restrict access, suspend or close your account, void bonuses, and forfeit balances or winnings to the extent permitted by law and consistent with security and compliance requirements. We may also report relevant information to payment providers and competent authorities where appropriate, including for AML concerns. The following list is non-exhaustive, and we may treat similar conduct as a breach of these Terms even if not expressly listed.

8. Intellectual Property Rights

All platform content, including text, graphics, logos, user interfaces, software, and other materials, is owned by us or licensed to us and is protected by applicable intellectual property laws. You receive a limited, personal, non-exclusive, non-transferable license to access and use the services for your own lawful entertainment purposes, subject to these Terms. You must not copy, reproduce, distribute, display, publish, reverse engineer, or create derivative works from any part of the platform without our prior written consent. Third-party game providers and licensors retain ownership of their respective intellectual property and trademarks.

9. Limitation of Liability

The services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always be free from delays, outages, or technical issues. To the maximum extent permitted by applicable law, we disclaim liability for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption arising from your use of, or inability to use, the services. You acknowledge and accept full responsibility for your gambling decisions and any resulting losses. Nothing in these Terms limits liability where such limitation is prohibited by law.

10. Termination and Account Closure

You may request account closure by contacting support. If you choose to close your account, you may be required to complete KYC before we can release any remaining balance, and withdrawals remain subject to verification and security checks. We may terminate, suspend, or restrict your account at our discretion where we reasonably believe you have breached these Terms, failed KYC, engaged in fraud or prohibited activity, or where required for security, AML, PAGCOR-related compliance, or other regulatory reasons. We may also close accounts after long inactivity, subject to applicable rules and any required notices, and we may retain records as required by law.

11. Governing Law and Disputes

These Terms are governed by applicable Philippine law, and where relevant we will also consider applicable PAGCOR rules and compliance requirements for player protection and operational integrity. If you have a complaint or dispute, you agree to contact us first and attempt informal resolution in good faith. If the matter is not resolved, the parties will attempt mediation before proceeding further. If mediation does not resolve the dispute, you agree that the dispute will be finally settled through binding arbitration on an individual basis only, meaning you waive any right to participate in class, collective, or representative proceedings to the extent permitted by law. You agree to cooperate with reasonable information requests during dispute resolution.

12. Changes to Terms

We may update these Terms from time to time to reflect changes in our services, security practices, payment processing, responsible gambling controls, or legal and compliance requirements. Changes are effective upon posting on the platform unless we specify a different effective date. Where we consider a change material, we may provide additional notice through the site, your account interface, or other reasonable communication channels. You are responsible for reviewing the latest version of these Terms. If you continue to use the services after updated Terms are posted, you confirm your acceptance of the changes and your ongoing agreement to be bound by the revised Terms.

13. Contact Us and Support

If you need help with your account, payments, KYC, self-exclusion, or a dispute, you can contact our support team through the channels provided on the platform. Support is available in English and Filipino, and we aim to respond within a reasonable timeframe based on the complexity of your request and any verification steps required. To help us assist you quickly, please provide your registered mobile number and a clear description of the issue, and avoid sharing passwords or one-time codes. For questions about promotions and wagering requirements, you can also review the information posted in Promotions before contacting support.

By continuing to use the platform, you confirm that you understand these Terms, including the rules on eligibility, KYC, deposits, withdrawals, bonus terms, prohibited activities, and dispute resolution. If any part of these Terms is found unenforceable, the remaining provisions will continue in full force to the extent permitted by law. You agree that our security and AML controls may require additional checks to protect users and the integrity of the services. If you do not agree with these Terms, you must stop using the services and request account closure. Thank you for reviewing the terms that govern your use of 8JL.